Data Deletion Instructions

For Health Monitor Tool Users

How to Request Data Deletion

Method 1: Email Request
Send an email to: info@mapleleafllc.net

  • Subject: “Data Deletion Request – Health Monitor Tool”
  • Body must include:
  • Your registered email address
  • Instagram account username(s)
  • Specific data you want deleted
  • Confirmation of deletion request

Method 2: In-App Deletion

  1. Log into your Health Monitor Tool account
  2. Go to Settings → Privacy
  3. Click “Delete My Account”
  4. Confirm deletion
  5. Receive email confirmation

What Data We Delete

Immediately Deleted:

  • ✅ Account credentials
  • ✅ Profile information
  • ✅ Scheduled posts in our system
  • ✅ Uploaded media files
  • ✅ Usage analytics
  • ✅ Personal preferences

Retained (if required by law):

  • ⚠️ Billing records (for 7 years as per UAE law)
  • ⚠️ Legal compliance data
  • ⚠️ Aggregated anonymous analytics

Data Deletion Process

Step-by-Step Timeline:

  1. Request Received (Day 1)
  • We acknowledge your request within 24 hours
  • Verify your identity
  1. Processing Begins (Day 2-3)
  • Remove your personal data from active databases
  • Delete scheduled posts and media files
  • Revoke Instagram API access tokens
  1. Completion (Day 4-7)
  • Remove data from backups (within 30 days)
  • Send deletion confirmation email
  • Close your account permanently

Instagram-Specific Data Deletion

What Happens to Instagram Data:

  • ❌ We revoke our access to your Instagram account
  • ❌ Delete all stored Instagram API tokens
  • ❌ Remove your Instagram posts from our scheduling system
  • ❌ Erase any cached Instagram profile data

Important Notes:

  • Your Instagram posts already published remain on Instagram
  • You must manually revoke app access in Instagram settings
  • Scheduled future posts will be cancelled and deleted

UAE Legal Compliance

Data We Must Retain:

  • Financial transaction records (7 years)
  • Legal dispute documentation
  • Compliance audit trails
  • Aggregated statistical data

Your Rights Under UAE Law:

  • Right to request data deletion
  • Right to know what data we store
  • Right to correct inaccurate data
  • Right to restrict processing

Confirmation Process

After Deletion Request:

  1. Email Acknowledgement within 24 hours
  2. Processing Notification within 3 days
  3. Completion Confirmation within 7 days
  4. Final Verification after 30 days (backup deletion)

Contact for Data Deletion Issues

Maple Leaf LLC

  • Email: info@mapleleafllc.net
  • Phone: +971 507291941
  • Address: PO BOX NO 515000, Sharjah Media City (Shams), Sharjah, UAE

Response Time: We respond to all deletion requests within 24 hours during business days (Sunday-Thursday).

Quick Action Steps for Users:

  1. Email us at: info@mapleleafllc.net
  2. Use subject: “Data Deletion Request – Health Monitor Tool”
  3. Include your: Registered email and Instagram username
  4. We’ll handle: Complete deletion within 7 days

Additional Instagram Steps Users Should Take:

  1. Go to Instagram Settings → Apps and Websites
  2. Find “Health Monitor Tool”
  3. Click “Remove” to revoke permissions
  4. Confirm removal

This data deletion policy meets Meta’s requirements for app approval and complies with UAE data protection regulations.